Frequently Asked Questions


FAQ

FREE STANDARD SHIPPING WITHIN THE UNITED STATES

We include free standard shipping (USPS First-Class Mail with Tracking) on all orders shipped within the domestic United States. Delivery is typically within 2-5 days. Expedited shipping services are also available. Please note: Additional sales tax is applied to all orders shipped to Texas.

We realize that it is sometimes difficult predict how art may or may not fit into your situation. We will offer you an exchange or refund within 60 days of purchase, provided that the item is in its original, unused condition and packaging.  All you need to do is pay the shipping back to us. After 60 days, we cannot accept returns or exchanges for any reason other than issues in manufacturing process.

* If applicable, you may be obligated to pay for the price difference if the replacement item costs more than your original item. Conversely, if the replacement item costs less than your original item, we will issue you a refund for the difference.

We make every effort to get the colors as accurate as possible on our website, however LCD monitor colors are by nature different from the reflected light in which you view the finished art. Particularly with the acrylic prints the colors may actually change as you view the piece in different lighting conditions which yields interesting effects.

Yes, we work with clients on custom orders including larger sizes for commercial installations which are mostly tiled acrylic pieces. Monica also does drawings of pets based on photos sent to us. Contact us if you are interested in getting a quote.

If our Frequently Asked Questions don’t resolve your query, contact us for help. We are always happy to talk to our customers.

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In case you have not found any answers here or you have more inquiries to ask, please feel free to drop us a message and we will contact you back very soon.

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